A2 Hosting protiv GlowHost 2021

rver. We hope to continue for ever.

owhost offered the most value for the services I was seeking. I am very glad I chose them as my web hosting service provider.

to store your files online. It was provided by this company. After placing a fee files there I got a polite email stating if I needed more space I could purchase it from them. No terms of service violations. Fast forward almost a year? And a few days ago I get strongly worded email accusing me of violating terms of service by placing files with them. Yet they provided the software and sent me an email encouraging me to buy more space. But the email from a few days insisted I remove my files within 48 hours "or else". Yet they also gave me the option purchasing a different package that would allow me to keep the files there. But a a steeper price. You must act immediately.
I did as instructed. I cleaned everything from their server and closed my account. Then I get an email stating "thank you for taking swift action to remove your files. We can now reinstate your access since you removed them"
Thanks. But no thanks. I dont need your service. Just like you can change your mind and later tell me I must remove my files or else. I too can change my mind and not use your servicr.
So now I say thank you. Thank you for refunding my unused funds.
I'm done with this company.

re control panel was in Chinese. I then had to work with support for hours before my site could be published, and was asked to scan and send copies of government issued identification. My Shoutcast server went down on the second day, requiring me to contact support a second time. My streaming specifications were also not as advertised, which I had to contact support to resolve. When it came to building my website, I would have liked to have seen more tools to create a professional looking site. Ultimately, I decided to find a more trustworthy host that could provide better tools to actually build my website. When I tried to invoke Glowhost's Money Back Satisfaction Guarantee, I was told that I'd be charged for my domain name that was originally offered for free, and that the charge would come out of my hosting refund. I was sent links to terms and conditions that differed from what I'd already read. After mentioning my intentions of sharing my experiences, I was then told that they could offer me the full refund as an "exception." I replied that I had no intention of withholding details of my experience, and the offer was revoked. In short, Glowhost was not for me. I felt misled by the Satisfaction Guarantee and was dissatisfied in the amount of issues that arose within my first week alone. For anyone looking for web hosting services, Glowhost has timely technical support but was far from pain free for me and abides by the same fine print any cheaper, more popular, professional, and easier to use host does as well.