IMH Shared Email Servers End Up In Spam Databases, Causing My Email to Be Rejected
I've been an IMH customer for 10 years and been generally satisfied with their service. But over the last six months, I have been getting increasing ...
amounts of email rejected by yahoo, aol, mac, outlook, and others because IMH's shared email servers have been registered in various spam databases, including SpanHaus.
Over these last six months I have filed numerous tickets with support, seeking a solution. Support, each time I file a ticket, "rotates" the email server IP address. Things work fine for a couple of weeks, then the new IP address ends up in a spam database and I start getting rejected emails again. This last time, it was only two days after I filed the ticket that I started getting rejections.
IMH support has been no help. Their "solutions" are:
1) Keep filing tickets each time I get a kick back and they will rotate IP addresses.
2) Upgrade to a VPS package at $140 more per year and with resources I don't need.
3) Move my email to Google Gsuite.
What they haven't been able to do is tell me why they cannot get their email servers out of spam databases. I can only guess that this is because they are hosting spammers and not doing a good enough job of blocking them. Doesn't matter, I need a new ISP.
Did nothing to help me, except blame me for using their "app" to build the page.
I've been with them a couple or few years, today my credit card declined them for renewal, and am I GLAD. So while going to the page, my page wouldn'...
t load. Some company from some other land, was somehow promoted under mt DOT COM NAME, which they claim to HOST FOR ME. After way too much time on their TYPING CUSTOMER SERVICE CHAT, which is lame. I find out its Word Press or some bullshit, and supposedly its something I did, while trying to use their CRAP.
So basically a builder that they use to assist you, if looked at or something is clicked WRONG... An unknown website takes over your dit com... and its YOUR FAULT, not theirs. Their excuse, was my staff created something in word press, and THE INTERNET COULDNT UNDERSTAND WHICH PAGE TO SHOW... Thats their excuse for promoting their own bullshit web site, instead of mine, which i paid for. the Kicker. it happened in 2020. so for a FULL YEAR, I paid them to PROMOTE someone else, THEY CLAIM NO RESPONSIBILITY., You should know they advertise how easy they are to use... even GOOF proof... NOT SO. Apparently not so.
When I found fast Comet it was rated in several top 10 sites to use... Today, I couldn't find them listed in ANY TOP 10 LIST... I guess because they SUCK !!!!!!
P.S. as for customer support; they claim 365/7/24 apparently you can only talk to the SALES DEPARTMENT where they can sucker you into their services, but no phone support when they charge you a year of service to promote some bullshit that their SITE CREATED.
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