A2 Hosting protiv InMotion Hosting 2021

o help you. I have experienced the provider like accuwebhosting. If you don't know what to do, you need to raise a ticket. An error that they need to touch, raise a ticket. Nearly whatever you do, you need to raise a ticket and wait for a long time. But at A2Hosting, I have experienced the best customer service ever. That is very rare that you need to go and manullay create the ticket at A2Hosting. Everything will be solved just in the live chat. Only if something takes time, they create a ticket for your. You just check the ticket and update later. Kinda a bit expensive for me but their customer service proves that's way more than affordable. I highly highly recommend a2hosting to everyone.

guys are casual and not like robots. I wish them much success. I feel at home here. Hope I wont need to review this review in future.

o do anything about it. I never ever got such horrible support

y hours on chat and emails.
In October, my site was down for a several days due to Support's arrogance. My WP theme had a major update, which broke my site even though I built a Child theme.
I requested a restore and gave Support the exact file from which to restore. However, support restored from a 2018 backup! (Another issue - support creates all these old folders on my File Manager when dealing with problems, then doesn't delete them). It's only the 2nd time in 4 years that I requested a restore. Support was adamant that I was wrong and the restore was correct and from the Oct 2020 file. We know what we've designed and built over the years, right?
Finally after several days of my site looking incomplete - not really functional - and hours on chat, one support guy confirmed that the restore was from a 2018. He didn't know how that could of happened, even though I gave them the exact file name/date/etc. (I've built a staging site now.)
If that wasn't bad enough for the October month, last week InMotion emailed to advise that I had to delete files as my account was too large, or it was being moved to another server. I'd have temp details until propagation was complete. InMotion provides "unlimited disk space"!
I emailed twice to advise that I'd clear all the old folders (around 30GB) and heard nothing. Sunday just gone, I get another email saying the move was almost complete and not to make changes to my site or use temp details to make changes!
I've been arguing with InMotion ever since that I didn't want my account moved and that I wanted to delete the 30GB of useless files created by InMotion, but it moved my account regardless!
These are only a couple of problems that I've experienced in 4 years. I'm now looking at another host as I've had enough!