A2 Hosting protiv Forpsi 2021

s because I'd changed the url to start http rather https, but discovered that Mike (your support op) had already made a diagnosis and had fixed the problem. Very impressive. Regards Brian

tacenters when creating new server and it tooks only two minutes to create new server. Until now I haven't experienced any issues. I am running several websites and mail server on it using their template with Plesk panel where you can easily manage web server, mysql server, ftp, mail server, etc. via web interface without any knowledge of Linux terminal.

issues for their PostgreSQL hosting.
This is the 11th day of our purchase and we've not been able to get any satisfactory resolution for our issues. All we get are arbitrary, vague and arrogant replies. The support staff sucks and their response sucks even more. We dialled the local India support number but no one responds; all we hear is their irritating IVRS which blabbers a lot and then gets disconnected. We had to make an international call to the US Support number. We spoke to 3 agents, everytime a different one. All they could do was escalate the issue. Till date we have no resolution and this is very shameful on the part of A2 Hosting to fool around customers. This was not the A2 Hosting that I knew earlier. Earlier, they were very professional and now some jokers are just warming the seats doing nothing.
Totally incompetent and incapable support system. They only give support by "Tickets", and have clearly said that they cannot give telephonic support or by remote connections to my machine so that we can resolve issues. They're simply not interested in resolution of any issue and are wasting people's time and money. I wouldn't ever reccommend A2 Hosting to anyone ever in my lifetime.
See the attached transcript of all the communications happened via tickets. This highlights the incompetence of A2 Hosting. I have deliberately not sanitized any part of the transcript so that what we say can be verified and validated as the truth.

events. You will receive no support whatsoever, only standard message reply about how their servers are the best and that mistake is on your side. My web page, for unknown reasons from time to time starts extremely slowly responding to new page loads and this is happening few times a day. On every single mail, their response is, that there is everything all right on their side, the problem is on my side and that I should consider buying dedicated server, considering, how my web page does not get that many visitors, I will have to transfer all my web pages and domains to true professionals.