Hostwinds protiv TSOHost 2020

e. Server and network uptime are cool and overall speed connectivity are consistent. Hostwinds is good for running any kind of web sites, taking into account the abundance of useful features included in their hosting packages.

related or the people using the (TSO Host) service are two sandwiches short of a picnic. Either way, something seems amiss.
I have used TSO Host for many years. Their customer service is amazingly friendly, informative and helpful. Problems/questions are answered and rectified very quickly.
I have no idea what these 'reviewers' are reviewing. I cannot agree with any of them!
Regards
David

B LICENSE is 15$. Subscribed to that service and then when I got the bill the SQL WEB LICENSE is 30$. When I asked them why have the doubled the price. They said in order to use SQL Web on your server you will need more than one SQL Web license.
Then, after I terminated all my subscriptions with them I noticed they were still charging my credit card. When I contacted them they said they kept backups for me of my VPS after i cancelled all my service subscriptions with them. I asked them to refund the money, so they asked me to delete the backups. I am reporting them to my bank.

e excellent - very knowledgeable UK based support team. When my account was moved to TSOHOST after the merger a few years ago, things have gone downhill progressively since then. As of today I would not recommend this company to anyone. I have had a very bad experience where all of my websites, and thus clients could not send email for over 2 weeks! This has left me with no choice but to migrate all my mailboxes to a new provider and close my account with them. I was in contact with support constantly, trying to get this sorted, but they were unable to fix the issue, and could not provide an ETA for a resolution. on top of that, they were posting false status reports, suggesting the issue was fixed, when it was not. I have to say that support is now consistently really really poor with this company. They moved the support team to somewhere in eastern europe a few years ago, and this team really are not knowledgeable at all about the services they offer. This year in particular has been a disaster, it takes them several days to respond support tickets (nearly a week in some cases) and the live chat is quite often offline.
This leads me to the only conclusion that they are not allocating enough support staff for their customer base, or resources for their services. There are so many cheaper, better companies to get hosting with.
This is an honest review of my actual experiences.
I'm posting this to warn other potential customers about being fooled by this company. they are not providing a decent service and have terrible support.
Avoid TSOHOST