15 years of experience site5 is a GOOD HOSTING provider
i stay with site5 when they move from haphost and to keep it short please check the votes i base it on our 15 years of services. They provide cloud ba...
se hosting that keep our network up for years. take my work and give them a try, i'll add a link to a website that hosted by site5. mobefy.com
I had a reseller account with Canspace for awhile, then I upgraded to a VPS several months ago. The process was painless and support guided me all the...
way.
They answer their tickets at all hours and I usually have a resolution within 20 mins, rare that it isn't solved in that time frame.
A few weeks ago there were some reliability issues, but that has seemed to clear up. It's understandable.
My only big complaint is the pricing. It's a bit steep.
Site5 is probably one the worst option you have out there for shared hosting. Not only will you get poor service and customer support, but it's also e...
xpensive. Their policies when it comes to refund are just non existent and their cost increases are never communicated to the customer till it's billing time.
Have been doing business using the same domains for more than 15 years and upon transferring them to CanSpace almost half of my contact list says my e...
mails are going to their spam filter - only Gmail accounts were reliably receiving messages from our domains. CanSpace denied time and again that this had anything to do them, it was all a wild coincidence that the issue only started once we moved to them. This is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that a 'senior' tech discovered that they had incorrectly entered our MX records -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk.
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