Yes I do appreciate to your support team of A2 Hosting Website to solve all of my concerning related to my account of A2 Hosting. I'm proud with your effort to my concerning with quick responding and understanding supported f... Više detalja rom my issues are made. Appreciate to your A2 Hosting Web. Team Kanya. Manje

I have experience using this service
They are excellent
In terms of support as well
They also always deal honestly

The A2 FTP server is extremly slow for any user from any place in the world. Still A2 claims everything is fine and refuses to do anything about it. I never ever got such horrible support

Overall VPS Malaysia probably one of the most unreliable server provider in Malaysia, in term of pricing it is very attractive and pricing is probably the only reason why to choose VPS Malaysia, If you're looking for a qualit... Više detalja y & reliable server AVOID VPS Malaysia at all cost! Their 99.9% Guarantee Uptime is a JOKE! Over the past 7 days my server downtime is 1 day and 7 minutes (uptime is 86.0114%) with 72 incident and avg incident downtime is about 20minutes!
Talking about their support, 8/10 couldn't fix your issue and the only thing they did is help opening a ticket except 1 operator called N******* (he's the only one can fix your issue) and sometime those really urgent ticket they will only reply you 4-5 hours later.
Wherease your direct competitor did honour their 99% uptime at least their worst record is at 99.78% (The worst ever recorded). Talking about the price probably 20-25% higher on similar specs but reliable is the KEY! For support they will assign someone who really know what they're doing to fix the issue on the spot only when something they can't fix then they will open a support ticket for further investigation but still those ticket usually got reply within minutes! Even Exabytes their technical support is way better than your's.
So last thing here come the question how on earth you're rated 9.8/10 with such quality and reliability? I don't think Hostadvice is giving sincere advice for consumer like us. Manje