Does StableHost offer an uptime guarantee?

Yes, StableHost offers a 99.9% Uptime Guarantee. If they fall below this number during a month, they offer your account a full month’s credit.

Where are StableHost’s servers located?

StableHost offers LiteSpeed servers in Phoenix, Arizona, Chicago, Illinois, Amsterdam, Netherlands, and Singapore, Singapore. In turn, it has Apache servers in Stockholm, Sweden, Singapore, Singapore (both options available), Valencia, Spain, and Frankfurt, Germany.

Does StableHost offer a money-back guarantee?

StableHost offers a 45-day money-back guarantee on new shared web hosting accounts. You can request a refund within the Client Area. However, it will not cover any admin fees, install fees, domain names, or similar add-ons. Also, the company doesn’t offer refunds on the VPS servers.

What kind of hosting does StableHost provide?

StableHost offers clustered hosting. It combines over 100 SSD Drives, Automatic IO Re-allocation, Automatic Node Failover, and Smart Load Balancing. So, it eliminates single points of failure and increases your website’s availability and other web services beyond that of ordinary single server hosting.

Is StableHost good in customer support?

StableHost is a small hosting company with roughly 15 employees that care about your website. They offer superior 24/7/365 support via live chat, email, and phone support. Furthermore, you can find almost all answers regarding their service within the Knowledgebase. However, they need a slight improvement in response times.

StableHost is a web hosting company committed to providing top-of-the-line hosting services to all customers. They offer popular hosting services – VPS, reseller, dedicated, WordPress, and shared hosting plans. They are widely known for their top-notch customer support, earning them the top spot among other web hosting providers.

Yes, StableHost is reasonable and provides excellent value for your investment. They offer out-of-the-box functionalities such as SSL certificates, enterprise-grade SSD storage drives, unlimited bandwidth, Cloudflare DNS, multiple databases, and so much more.

Where are StableHost servers located?

StableHost servers are located in over five continents: Singapore, the Netherlands, the US, Sweden, Spain, and Germany. LiteSpeed servers are only in the US, Netherlands, and Singapore data centers. The rest use Apache servers.

Does StableHost have a money-back guarantee?

Yes, StableHost has a 45-day money-back guarantee. They also accept monthly and annual payments for all their services. However, monthly payments cost more.

Stablehost.com – Recenzije stručnjaka & korisnika

Pinned review

Mikael V

iz Švedska |

21 Feb, 2023 | 16:02

5.0

Reliable hosting but makes promises they can't keep!

Have been a customer for a few years and have never experienced anything negative during this period.
The few times I have needed support, they have always been polite and quick to resolve any requests.
Thank you Lina!

Update 2023-03-06
Today I received an invoice for a domain renewal, despite the promise from the above mentioned person of a year free with a domain transfer.
According to their customer service, I have to pay if I want to keep my domain.
Unfortunately it seems like they make promises they can't keep.

Korištena usluga: Website Builder - STARTER

Odgovorite Korisno(1)

Mikael V

08 Mar, 2023 | 17:03

Reply to myself 2023-03-08.
I was contacted by Lina who admitted their mistake and they actually gave me a full refund for the paid invoice regarding our domain.

My trust in StableHost is completely restored!
5 stars!

Odgovorite

Bachu Arg

iz Argentina |

04 Dec, 2019 | 00:12

3.2

Worst support service

Ive had a VPS with them since august of 2017. The first year it worked great, but they decided to change their support service to a chat based one instead of tickets.
The chat support they offer now is only capable of solve basic problems such as create an email account, but they are really useless when doing something that needs real knowledge.
Just now, Ive been chatting for more than 16 hours, and they cant get a restore of a 400mb cpanel account done. Its something that must not take more than 20 minutes.
Its the second time I ask for a restore in the last months, and the other one couldnt be done, because the free backups they offer, were corrupted.

So... the truth is that Im seeking for a new company to host my VPS in, and will never work with them again.

Korištena usluga: VPS - VZ 2GB

Odgovorite Change review Korisno(1)

Bruce Wills

iz Singapur |

22 Aug, 2019 | 00:08

2.2

Screwed themselves over

Was quite happy with my plan with stablehost until they decided to remove functions on Softaculous. No more backups there. Forced us to use R1Soft for backup—fine. Authentication doesn't even work. And back to Softaculous, they have issues with their MySQL database integration, which makes it impossible to clone websites. So Softaculous becomes simply a script installor on StableHost provided cPanel. Their server got so increasingly buggy that even simple 301 redirects on cPanel don't work. Funniest of all, I tried to purchase a new domain a few days ago, and their payment system didn't work—I had to get the domain from another company! Support is useless as they couldn't solve the root of these problems. Extremely bad experience. I'm changing host immediately even though I'm left with 2 years on the plan with them. Good thing it is not that expensive in the first place.

Korištena usluga: Shared - PLATINUM

Odgovorite Change review Korisno(0)

Ryan Chamberlain

iz Sjedinjene Države |

31 Jul, 2019 | 00:07

1.0

Terrible Tech support

I have had a terrible experience with Stablehost. Their tech support is literally the worst I have ever worked with. The environment is terribly slow, so bad that I constantly received timeouts and the site wont work. After getting screwed around by tech support I am here to warn everybody not to waste your time and money with this company, literally the worst.

Korištena usluga: Shared

Odgovorite Change review Korisno(0)

Albert Lau

iz Singapur |

30 Apr, 2019 | 00:04

1.0

Rubbish hosting service; stablehost sucks

After the company was sold, stablehost become unstablehost. They changed the ticketing system, they changed your hosting account limitation, I was on Unlimited inodes platinum account but out of a sudden they changed my limit to 500,000 and blame me for break of Terms of Service without warning or notifications.

I tried to solve the problem by deleting email and moving some sites out of the hosting account to reduce the inodes limit. 3 emails but no reply from their side. I couldn't do cpanel backup, i couldn't access my hosting account. How do I reduce inodes if i couldn't use the platform.

Request support from live but was told to go to the email. Super useless support staff.

Korištena usluga: Shared - PLATINUM

Odgovorite Change review Korisno(1)

Chase W

iz Sjedinjene Države |

12 Jan, 2019 | 00:01

1.0

Horrible Support Since They Were Sold

StableHost has gone completely downhill ever since it was sold to a foreign entity. DO NOT use them anymore. I was a huge supporter of them for years and it's horrible to see how slow the servers have become and how useless the staff are now.

Korištena usluga: Shared - PRO

Odgovorite Change review Korisno(1)

Jason

14 Jan, 2019 | 18:01

Yes i can agree with you to some extend, they have removed their ticketing system and their chat support is confusing. And now i starting to face few downtimes here and there. Sad to see a very good host go down after its sales :( I will moving out of the host soon.

Odgovorite

Don

05 Apr, 2019 | 17:04

I agree. I loved them when I first signed up which was many years ago. They are terrible now. Constant email problems, websites sometime crash and their support system is awful. I had to move one of my clients to another host and before the year is up, I will move all of mine away. It's sad to see a once good company become less than mediocre

Odgovorite

Anthony

03 Jun, 2020 | 04:06

Agreed. They’re just not worth touching with a ten foot pole. They destroyed a bunch of sites I had with them, moving my root folder after they were compromised and told me not to move files back and instead to rebuild from scratch! THEY DO NOT CARE!!! A few years back they started adding plugins to my Wordpress installs to “speed up” my sites for their own benefit but this stopped them from working as they needed to stay dynamic and not statically cached which is what the plugin would do.

Now this. It’s just ridiculously stupid how they put themselves first before their clients and will screw your installs and not even provide adaquate support to resolve anything. Avoid avoid avoid.

Odgovorite

Richard Mongler

iz Sjedinjene Države |

31 Jul, 2018 | 00:07

3.0

False Advertising - Hidden limitations

I've been a Stablehost customer for 6 years and am going to move my services elsewhere as soon as I settle on a different host.

It has been mostly fine until the past 2 years or so, where I have been:
- Told me I need to delete emails within 3 days or they will delete my client's data for me. (I use around 25Gb of emails at that time for all my accounts.) This is not listed as a limitation anywhere and was supposed to have 'unlimited.'
- They have moved my server ~3 times and every time my jailed shell access that I paid for gets shut down. Minor annoyance that I have to contact them when I realize it is broken the next time I have to connect.
- Was on the old pricing plan, and they lowered that by over 50% and didn't bother to tell me, so I was paying more for limited hosting. (versus unlimited) so they were taking extra money on a package that technically didn't exist anymore.
- Continuously get false positive automatic tickets opened about how my site was hacked when I'm doing basic SSH tasks.
- I have an uptime monitor and the sites that I host HAVE had decent problems in bursts on occasion. Going down for 10 minutes at a time maybe 5 times a week in a couple week period.
- Have been denied doing full backups because my accounts meet their "hidden limitations" not advertised anywhere. (i.e. you cannot make a backup because your account is over 10Gb in size)
- They have recently signed me up to spam mail advertising their other services, and despite clicking unsubscribe, I'm still getting them.

The good:
- Support has been good enough, and quick most of the time.
- pricing is still low compared to other cpanel hosts.

Korištena usluga: Shared - PLATINUM

Odgovorite Change review Korisno(1)

Joseph Otico

iz Filipini |

23 May, 2018 | 04:05

5.0

Great performance and support

Stablehost continues to have great performance and support for my sites. Would recommend it more than twice.

Korištena usluga: Shared - PLATINUM

Odgovorite Change review Korisno(0)

John Weissberg

iz Sjedinjene Države |

16 Mar, 2018 | 00:03

2.8

Used to be good - Now their servers are overloaded and slow

At first, I was impressed by Stablehost and my reseller accounts. They offer great features like Litespeed. Over the past 3 months, I have seen serious speed problems on both my server in Amsterdam and in Phoenix. Load factors on the server (viewed though WHM) routinely climb > 40 or even > 50 and the site become SLOW.

https://screencast.com/t/XGhAbYRh

Not a day goes by that I do not receive a complain from 1 of my customers about the speed of his site.

Now I must figure out a way to migrate more than 100 sites. I am unhappy!

Korištena usluga: Resellers

Odgovorite Change review Korisno(2)

Naziv paketa	Prostor	Promet	Panel	Broj sajtova	Cijena
Mini	5 GB	500.02 GB	cPanel	1	0,90 $	Detalji
STARTER	Neograničeno	Neograničeno	cPanel	1	4,30 $	Detalji
PRO	Neograničeno	Neograničeno	cPanel	Neograničeno	7,50 $	Detalji
PLATINUM	Neograničeno	Neograničeno	cPanel	Neograničeno	38,99 $	Detalji

Naziv paketa	Prostor	Procesor	RAM	Cijena
VZ 1GB	40 GB	1 jezgra	1 GB	10,95 $	Detalji
VZ 2GB	60 GB	2 jezgre	2 GB	16,30 $	Detalji
VZ 4GB	100 GB	4 jezgre	4 GB	32,95 $	Detalji
VZ 8GB	200 GB	6 jezgri	8 GB	65,95 $	Detalji
VZ 16GB	300 GB	8 jezgri	16 GB	130,90 $	Detalji
Start for free	Neograničeno	-	0 B	0,00 $	Detalji

Naziv paketa	Prostor	Procesor	RAM	Cijena
Professional	600 GB	2 x 3.40GHz	4 GB	145,00 $	Detalji
Premium	600 GB	4 x 2.00GHz	8 GB	165,00 $	Detalji
Ultimate	600 GB	6 x 1.60GHz	16 GB	245,00 $	Detalji

Naziv paketa	Prostor	Promet	Cijena
STARTER	Neograničeno	Neograničeno	8,59 $	Detalji
PRO	Neograničeno	Neograničeno	15,00 $	Detalji
Platinum	Neograničeno	Neograničeno	38,99 $	Detalji

Naziv paketa	Prostor	Promet	Panel	Cijena
Basic	20 GB	Neograničeno	cPanel	9,12 $	Detalji
Pro	40 GB	Neograničeno	cPanel	18,29 $	Detalji
Plus	60 GB	Neograničeno	cPanel	27,45 $	Detalji

Stablehost.com Review

Stručni i korisnički uvidi kupaca Stablehost.com:

Recenzije korisnika | Stablehost.com

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