I have signed up for an account to get a dedi server. Could not even proceed with payment as order considered as a fraud. Contacted customer service and thir response was that they basicly could not do anything. What a waste of time and resources. I am glad that I didn't get my server there

So, I am using dedicated server for 6 months. I would love to use it more, but I have to move to another hosting. Support is awful. You can wait for reply for 2 days. They never excuse for "no reply" or delays. It looks totally disrespectful. The biggest problem for me - internet connection. During these 6 months I've got, at least, 3 huge issues with the internet. One time I couldn't connect to my server for 4 days. Last (current) problem - very low speed. While offered 1 Gbps, I have 5 Mbit/s download, and 3 Mbit/s upload. I know that 1 Gbps is common bandwidth, but not 5 Mbit/s .... Today I received reply from support that issue is not on their side and fixing this issue may take up to 2-3 weeks. That's it. No excuses or offering any discount for inconvenience, maybe any other server in different DC. Absolutely nothing. How ridiculous is that? Every time I have issue, support tells me that issue is not on their side. So disappointed.

Incomprehensible platform and autistic customer service I am so happy to have moved to another provider, what a difference

They provide no username/password or information on how to access your dedicated server and nothing related to console or SSH in the client area. Nothing in knowledge-base or help area related to SSH or remoting to ones dedicated server. Support was responsive on one occasion, however has been generally unreachable since and one certainly cannot reach support 24x7 or get a response 24x7 as they advertise. Lucky to get a response during business hours. I put 3 for features and reliability but in actuality have no idea since I'm still unable to use the service.

ordered server , could not use some software they asked me to upgrade. I upgraded, Immediately after upgrade. I am now told they do not provide support to the software I was using. SO why in the first place they provided support and requested me to upgrade. Just because they could gat more money from us. Also I was still within 14 days refund period and now they do not wish to issue refunds. Stay far far away do not fall victim like us.

Do never ever purchase from here because they cheat they don't provide the content you buy and they don't support they just take your money and let your work on pending untill the time is overs

wtf I Got 775 euro invoice for only used for 22 hours? dont use this Scam company Video proof of my usage: https://www.youtube.com/watch?v=qx0jR2uZECI&t=314s