Rackspace Focuses on Fanatical Support, Grows to 6,000+ Employees
Interview with John Engates, CTO of Rackspace
My first exposure to Rackspace was in 2006, when I was working at a company and we had two rented Rackspace dedicated servers, and an account manager who was fantastic. I remember then meeting Rackspace people at conferences and asking if they knew this guy, Joe Dan Dockrey. They said no. I didn't realize how big Rackspace was getting--but it certainly has gotten huge. But CTO John Engates has been at Rackspace almost since the beginning. He tells us how the company evolved and where it lies now.